Privacy Policy for OnePlanner
Welcome to OnePlanner! This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website www.oneplannerapp.com (the "Service") to request information or book a demonstration. By using the Service, you agree to the collection and use of information in accordance with this policy.
Last Updated: October 6, 2025
1. Information We Collect
We collect a limited amount of information for the specific purpose of providing you with a product demonstration and improving our Service.
Personal Data
While using our Service to book a demo, we may ask you to provide us with certain personally identifiable information ("Personal Data") that can be used to contact or identify you. This information includes:
- Email address
- First name
- Last name
Usage Data
We may also collect information that your browser sends whenever you visit our Service ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
2. How We Use Your Information
As we are currently in a pre-release phase, we use the collected data for the following specific purposes:
- To schedule and confirm your demo appointment.
- To communicate with you regarding your demo request and provide you with necessary information (e.g., meeting links).
- To follow up with you after the demonstration.
- To notify you about changes to our Service.
- To gather analysis or valuable information so that we can improve our Service and product offering.
- To monitor the usage of the Service.
- To detect, prevent, and address technical issues.
- To provide you with general information about our upcoming services.
3. Disclosure Of Data
Business Transaction
If OnePlanner is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Legal Requirements
OnePlanner may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation in Malaysia.
- To protect and defend the rights or property of OnePlanner.
- To prevent or investigate possible wrongdoing in connection with the Service.
- To protect the personal safety of users of the Service or the public.
- To protect against legal liability.
4. Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
5. Your Data Protection Rights under the PDPA
In accordance with the Malaysian Personal Data Protection Act 2010 (PDPA), you have the following data protection rights:
- The right to access – You have the right to request copies of your Personal Data from us.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to withdraw consent – You have the right to withdraw your consent for us to process your Personal Data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
Please contact support@oneplannerapp.com if you wish to exercise any of these rights. We will respond to your request within 21 days, in accordance with the PDPA.
6. Children's Privacy
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
7. Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We advise you to review the Privacy Policy of the sites you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of Malaysia.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: support@oneplannerapp.com